Cookies & privacy

Privacy & Cookies:

What you need to know

We’ll always keep your data safe and secure.

To keep you in the loop, here’s why we need it and how we use it.

Protecting Your Privacy

At Draggo House, we are 100% committed to the protection and security of your privacy. If you have any questions or queries about how we protect and use your data, drop us a line at

How we use your information

We use your information in a number of different ways — what we do depends on the information.

How we use you name & contact details:

How we use your date of birth:

How we use your gender information:

How we use your payment information:

How we use your contact history:

Sharing your information:

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we may share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

Under no circumstances your personal data may be transferred to countries outside the European Economic Area.

Marketing messages:

Some of our services use marketing message to keep in touch. We will only send you marketing messages with your consent. These messages are sent via email and they keep you updated with the latest news, offers, deals and products, that our services offer.

You can stop receiving these messages from us at any time. You can either:

Once you do this, your profile on our marketing automation platform will be updated to ensure that you don’t receive any further marketing messages from us.

Please note that stopping marketing messages will not stop transactional emails from some our our services, such as booking confirmations and check-in emails.

Your rights:

You have a lot of rights relating to your personal information:

The right to be informed about how your personal information is being used (like this notice!)

The right to access the personal information we hold about you. The provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)

The right to instruct us at any time not to process your personal information for marketing purposes

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes

If you want to exercise your rights, issue a complaint, or you just have a few questions, please contact us.

Changes in privacy policy:

This page may be updated from time to time, to reflect how we are processing your data.

If any significant changes are made to our Data Protection Policies, we will make that clear on our websites and/or other services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use any of our sites.


Cookies that we use & seeing advertisements for our services online

We use cookies when you visit any of our sites. There are four main types of cookies, and here’s how and why we use them:

Site functionality cookies– these cookies allow you to navigate through our sites and use our features.

Site analytics cookies– these cookies allow us to measure and analyse how our customers use our sites, to improve both their functionalities and your online experience with us.

Customer preference cookies– when you are browsing or make a booking with us, these cookies will remember your preferences (such as your language or location), so we can make your online experience as seamless and easy as possible.

Targeting or advertising cookies– we use these cookies are used to show you our services’ banners and ads on different websites and apps. These ads will be tailored to you interests based on what you’ve been browsing on our websites. They also help us measure the effectiveness of our marketing campaigns.

By using our sites, you agree to us placing these sorts of cookies on your devices and accessing them when you visit the site in the future. Please note that by deleting or disabling future cookies, your user experience may be affected and you may not be able to make future bookings with us.

How to manage Cookies:

Most browsers allow you the option to refuse to accept cookies, as well as to delete them.

The methods for doing so vary from browser to browser, and version to version. You can however obtain up-to-date information about blocking and deleting cookies via the following links:

 Our details

Draggo House

Gołębia 6, 31-007 Kraków

+48 798 757 798

Draggo House is owned by: Concept Properties sp. z o.o. Gołębia 6, 31-007 Kraków

How to contact us

Please contact us at:

Draggo House

Gołębia 6, 31-007 Kraków

+48 509 547 744

Cookies on this website

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies from this website, and also to complete transactions like taking bookings.